Important information: The service provided by the Financial Services and Pensions Ombudsman is free of charge. We will never seek payment from you to progress a complaint.


Annual Report

Each year, the FSPO prepares an annual report on the performance of its functions during the previous year. As this report also includes the organisation's financial statements, it cannot be published until it has been audited by the Comptroller and Auditor General and laid before the Houses of the Oireachtas.

An annual summary of complaints, trend and patterns is published each year by the Ombudsman in the Overview of Complaints.