Welcome to the Financial Services and Pensions Ombudsman (FSPO)

FSPO is an independent, impartial, fair and free service that helps resolve complaints with pensions providers and regulated financial services providers.

Do you have a problem with a pension scheme, mortgage, travel insurance, loan, health insurance, credit card, motor insurance or other financial services or pensions complaint? Let us know.

Publication of Overview of Complaints 2018

March 2019: The FSPO has published his Overview of Complaints 2018 which analyses trends and themes from his Office's first year of operation.

Archive sites

You can see previous websites here