About Us

What is the Financial Services and Pensions Ombudsman (FSPO)?

In 2017, the government decided to merge the offices of the Financial Services Ombudsman's Bureau and the Office of the Pensions Ombudsman to form the FSPO.

The FSPO was established by the Financial Services and Pensions Ombudsman Act 2017 and opened for business on 1 January 2018.

We are funded by levies on financial services providers and by a grant from the government.