Cookie Policy

What is a cookie?

A cookie is a small piece of data that may be stored on your computer or mobile device. It allows a website "remember" your actions or preferences over a length of time.

How are they used on this site?

This site uses two different types of cookies:

  • Session Cookies
  • Persistent Cookies

Session Cookies are temporary cookies that are not stored on your computer or mobile device. A session cookie is used to remember your language preference when viewing the site. These session cookies are erased when you close your browser, or after 10 to 20 minutes of inactivity on the website.

Cookie Name Expiration Time Description
Session Cookies When you close your browser, or after 10 to 20 minutes of inactivity on the website.   The session cookie stores the information that you enter on the online complaint form while you are completing it.

Persistent cookies are those placed on your computer or mobile device for a pre-determined length of time when you visit this site. This site only places cookies that are specific to this site.

Persistent Cookies used on FSPO's webiste

Cookie Name Expiration Time Description
CookieControl 90 days Stores if you have clicked on the FSPO Cookie Notification and stores your response

Universal Analytic (Google)

These cookies are used to collect information about how visitors use our website, for example the number of visitors to our website, the pages visited and the source of website visits, for example a search engine or a link from another website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone.

Read Google's overview of privacy and safeguarding data

Gtag.js and analytics.js set the following cookies:

Cookie Name Expiration Time Description
_ga 2 years Used to distinguish users
_gid 24 hours Used to distinguish users
_gat 1 minute Used to limit the number of requests. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>.
_utma 2 years from set/update Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.
_utmt 10 minutes Used to limit the number of request.
_utmb 30 minutes from set/update Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.
_utmc End of browser session Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.
_utmz 6 months from set/update Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.
_utmv 2 years from set/update Used to create custom variables to segment different group of users, and track their behaviors.

How do I change my cookie settings?

You can change your cookie preferences at any time by clicking on the 'C' icon. You may need to refresh your page for your settings to take effect.

Alternatively, most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set, visit aboutcookies.org or allaboutcookies.org.

Find out how to manage cookies on popular browsers:

To find information relating to other browsers, visit the browser developer's website.

To opt out of being tracked by Google Analytics across all websites, visit tools.google.com/dlpage/gaoptout.