Important information: The service provided by the Financial Services and Pensions Ombudsman is free of charge. We will never seek payment from you to progress a complaint.

Consumer information

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How to make a complaint to the Financial Services and Pensions Ombudsman
How to make a complaint to the Financial Services and Pensions Ombudsman
What to expect during mediation in our Dispute Resolution Service
What to expect during mediation in our Dispute Resolution Service
What to expect during mediation in our Dispute Resolution Service
What to expect during the formal investigation process
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Gearán a dhéanamh leis an Ombudsman Seirbhísí Airgeadais agus Pinsean
Na nithe ar féidir leat a bheith ag súil leo le linn idirghabhála inár Seirbhís um Réiteach Díospóidí
Na nithe ar féidir leat a bheith ag súil leo le linn idirghabhála inár Seirbhís um Réiteach Díospóidí
Na nithe ar féidir leat a bheith ag súil leo le linn an phróisis imscrúdaithe fhoirmiúil
Na nithe ar féidir leat a bheith ag súil leo le linn an phróisis imscrúdaithe fhoirmiúil