The FSPO Council

Part 4 of the Financial Services and Pensions Ombudsman Act 2017 sets out the role of the FSPO Council, which has two main areas of responsibility. Firstly it is responsible under the legislation for setting the levy to be paid by financial service providers; and secondly it has certain oversight responsibilities in relation to the work of the FSPO, including its responsibilities in relation to:

  • Approval of the Office's annual budget
  • Approval of the Office's strategic plan
  • Keeping under review the efficiency and effectiveness of the Ombudsman.

The Council has no role in dealing with complaints.

Members

The Members of the Council (January 2021) are:

Maeve Dineen (Chairman) Corporate Communications Consultant and formerly Business Editor of Irish Independent
Valerie Bowens Consultant and Non-Executive Director
Ann Duffy Independent Non-Executive Director / former Director Corporate Affairs at Fyffes plc
Don Gallagher Experienced CEO and Director
Dermott Jewell Policy and Council Advisor, Consumers' Association of Ireland
Mick McAteer Experienced consumer and public interest advocate
Ken Murnaghan Member of the Management Board of Finance Ireland Limited

Code of Conduct

Code of Conduct for Financial Services and Pensions Ombudsman Council Members