Our services are free.
We will never seek payment from you to progress a complaint.
Our services are free.
We will never seek payment from you to progress a complaint.
The Dispute Resolution Service strives for best practice in dispute resolution using mediation techniques. The Financial Services and Pensions Ombudsman Code of Ethics for Mediation provides a professional framework for our Dispute Resolution Officers and explains the FSPO mediation process for those who choose to take part.
