Financial Services and Pension Ombudsman

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ADR Regulations Annual Activity Report

The FSPO is obliged, in accordance with S.I. No. 343/2015 - European Union (Alternative Dispute Resolution for Consumer Disputes) Regulations 2015 Section 10, to publish an annual activity report on its website within 6 months of the end of each calendar year. It must also submit a two-year activity report to the Competition and Consumer Protection Commission (CCPC) every two years, which is available below. The CCPC is designated as the competent authority in the State for the purposes of these Regulations and the Directive.

  • ADR Regulations Annual Activity Report 2023
  • ADR Regulations Annual Activity Report 2022
  • ADR Regulations Annual Activity Report 2021
  • ADR Regulations Annual Activity Report 2020
  • ADR Regulations Annual Activity Report 2019
  • ADR Regulations Annual Activity Report 2018

2 Year Activity Reports

  • ADR Regulations 2 Year Activity Report 2022-2023
  • ADR Regulations 2 Year Activity Report 2020-2021
  • ADR Regulations 2 Year Activity Report 2018-2019
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