Financial Services and Pension Ombudsman

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We will never seek payment from you to progress a complaint.

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Funding

We are funded by levies on financial services providers and by a government grant.

The levy amounts are set by the FSPO Council, with the consent of the Minister for Finance. The amount of the government grant is approved by the Minister for Finance.

Our publication, "Understanding the Financial Services Industry Levy" provides information on how the levy on the financial services industry is determined, calculated and collected.

Please choose the publication or S.I. related to the relevant year.

  • Understanding the Financial Services Industry Levy 2026 (PDF)
    S.I. 64 of 2026 - FSPO Industry Levy (PDF)
  • Understanding the Financial Services Industry Levy 2025 (PDF)
    S.I. 133 of 2025 - FSPO Industry Levy (PDF)
  • Understanding the Financial Services Industry Levy 2024 (PDF)
    S.I. 99 of 2024 - FSPO Industry Levy (PDF)
  • Understanding the Financial Services Industry Levy 2023 (PDF)
    S.I. 6 of 2023 - FSPO Industry Levy (PDF)
  • Understanding the Financial Services Industry Levy 2022 (PDF)
    S.I. 93 of 2022 - FSPO Industry Levy (PDF)
  • Understanding the Financial Services Industry Levy 2021 (PDF)
    S.I. 117 of 2021 - FSPO Industry Levy (PDF)
  • Understanding the Financial Services Industry Levy 2020 (PDF)
    S.I. 89 of 2020 - FSPO Industry Levy (PDF)
  • Understanding the Financial Services Industry Levy 2019 (PDF)
    S.I. 201 of 2019 - FSPO Industry Levy (PDF)
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