Ombudsman's legally binding decisions
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Last updated on 13 November with legally binding decisions up to the end of July 2024
Tracker Mortgage Decision Reference 2020-0103
Sector: Banking
Product/Service: Mortgage
Primary Conduct Complained Of: Application of tracker interest rate
Outcome: Upheld
All Conducts Complained Of: Failure to apply the correct tracker rate, Failure to offer appropriate compensation or redress
Year: 2020