Ombudsman's legally binding decisions

Filter our database

Last updated on 13 November with legally binding decisions up to the end of July 2024

To narrow your search, you may also wish to select from the following:

 

Or search the database by decision reference number, if known:


 

PDFRepayment Mortgage Decision Reference 2018-0143

Sector: Banking

Product/Service: Mortgage

Primary Conduct Complained Of: Application of interest rate

Outcome: Partially upheld

All Conducts Complained Of: Application of interest rate

Year: 2018

View Document