Ombudsman's legally binding decisions

Filter our database

Last updated on 13 November with legally binding decisions up to the end of July 2024

To narrow your search, you may also wish to select from the following:

 

Or search the database by decision reference number, if known:


 

PDFCurrent Account Decision Reference 2020-0220

Sector: Banking

Product/Service: Accounts

Primary Conduct Complained Of: Disputed Transactions

Outcome: Upheld

All Conducts Complained Of: Disputed transactions

Year: 2020

View Document